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21-09-2006, 10:00 PM   #1

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Default 18/09/06 - Report reveals patientsí views are lost in translation

The public think the NHS is in crisis, yet patients consistently report high levels of satisfaction with the care they receive. Lost in Translation : why are patients more satisfied with the NHS than the public?, published by the NHS Confederation, examines why there is such a large gap in perceptions. NHS Confederation press release BBC News...

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