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Susie
14-09-2006, 11:37 AM
We are updating our complaints procedure and are looking at our standard letter for patients advising them of their rights ie local resolution, Independant review. Has any one got a protocol that they would like to share?
Many thanks.
Sue

Gwyn
06-10-2006, 09:56 AM
Hope this helps - let me know if I haven't managed to attach it properly

Carabine
25-10-2006, 04:34 PM
Worth a trip to MDU web site for the most up to date info.