View Full Version : E-mailing repeat prescription requests

24-04-2007, 10:28 AM
We are just working up to inviting our patients to request their repeat prescriptions via e-mail. Does anyone have a protocol re security etc please?

Bob Shearer
15-05-2007, 10:47 AM
I wouldn't want to give patients unlimited access to a practice email address. We allow repeat script requests only through our website where patients have to complete an on-line form which is sent to our prescriptions desk by email. This way you won't get a load of spam, the patients don't know the address they are sending to and the requests always arrive in the same format. Also you don't need a security policy for it.