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Sutty
19-03-2007, 03:34 PM
We have tried various methods of recalling patients for diabetic checks but still have a high DNA rate. Do other practices have the same experience or if not can you recommend a system that works?

mhairi
21-03-2007, 10:36 AM
We have one member of admin staff who deals soley with prescriptions. She catches the Diabetics when they hand in their prescription she phones them and books a time for the patient to collect prescription AND have their check....We have found this to be so successful.:) :)